Student support

Helping you thrive.

The Dyson Institute is a challenging place to learn – you work on a robust academic degree alongside live Dyson projects, all-year-round. To help you make the most of this, we’ve put support services in place to help you thrive in this unique environment. And because our year groups are kept small, we can respond to individual needs.

You'll have access to a range of student support staff depending on your needs and personal circumstances. Here is a brief outline of who’s available:

Student Support Advisor

Your Student Support Advisor (SSA) is the first port of call for student support. With one SSA allocated to each year group, they get to know their students well. SSAs arrange individual monthly meetings with their students, supporting them with a broad range of issues – from stress management to mitigating circumstances. SSAs also offer one-to-one coaching sessions throughout the duration of your degree.

Technical Engineer

Our Technical Engineers are on hand for any technical problems you may encounter on your course or within your roles in the workplace and while studying. They also support your development into specialisms as you progress at Dyson.

Peer support

The Dyson Institute operates a ‘buddy system’ in which students from the year above support new students. When you join you'll be introduced to your ‘Dyson parents’. You'll also have your year group 'family' – the group of students with which you’ll share a kitchen pod in the Dyson Village.   

Line Manager

You have a Dyson line manager for each of your rotations in the workplace. They’ll help you define your daily working objectives. You’ll have regular conversations with them about your performance and they’ll help you identify your strengths, plus any areas that need development. All Dyson people have regular one-to-ones with their line managers. You can also discuss any general questions or concerns with your line manager, who’ll be able to point you in the right direction if you need further help.  


Your Lecturers will deliver the academic content through lectures, seminars and workshops. However, they’re also available to support you with your studies through academic tutorials. With our small year groups of around 40 students, you'll have the opportunity to really get to know the academic team.

Disability Support Advisor

The Disability Support Advisor (DSA) is there to support you with any reasonable adjustments you may need and to help make the apprenticeship accessible. Whether you have a Specific Learning Difference (such as Dyslexia, Dyspraxia and ADHD), physical impairment, sensory need or mental health need, they are there to support you. The DSA can support you with assessments and making decisions about which adjustments would suit your needs best.