Student support

Helping you thrive

The Dyson Institute is a challenging place to learn – you work on a robust academic degree alongside live Dyson projects, all-year-round. To help you make the most of this, we’ve put support services in place to help you thrive in this unique environment. And because our year groups are kept small, we can respond to individual needs.

You'll have access to a range of student support staff depending on your needs and personal circumstances. Here is a brief outline of who’s available:

Student Support Advisor

Your Student Support Advisor (SSA) is the first port of call for student support. With one SSA allocated to each year group, they get to know their students really well. SSAs arrange individual monthly meetings with their students, supporting them with a broad range of issues, from stress management to mitigating circumstances. SSAs also offer one to one coaching sessions throughout the duration of the degree.

Technical Engineer

Our Technical Engineers are on hand for any technical problems you may encounter on your course or within your roles in the workplace and while studying. They also support your development into specialisms as you progress at Dyson.

Peer support

The Dyson Institute operates a “buddy” system in which students from the year above support new students - when you join you'll be introduced to your “Dyson Parents”. You'll also have your year group 'family' - the group of students you share a kitchen pod with in Dyson Village. 

Line manager

You have a Dyson line manager for each of your rotations in the workplace. They will help you define your daily working objectives. You’ll have regular conversations with them about your performance and they’ll help you identify your strengths, plus any areas that need development. All Dyson people have regular one-to-ones with their line managers. You can also discuss any general questions or concerns with your line manager, who’ll be able to point you in the right direction if you need further help.

Lecturer

Your Lecturers will deliver the academic content through lectures, seminars and workshops. However, they’re also available to support you with your studies through academic tutorials. With our small year groups of around 40 students, you'll have the opportunity to really get to know the academic team.